Cancellation Policy

1. Canceling or Rescheduling.

Customers may cancel or reschedule their appointment without penalty by notifying us at least 48 hours before their scheduled appointment. To cancel or reschedule, please contact us at:

Phone/WhatsApp: 0552876026
Email: jaffa.art.sessions@gmail.com
Site: https://www.jaffaartsessions.com/contact

2. Late Cancellation or Rescheduling.

Cancellations or Rescheduling are considered “late” when the customer does not cancel or reschedule at least 48 hours prior to the scheduled appointment. Late cancellations will result in the customer being charged a fee of the full price of the ticket or tickets.

3. Missed Appointments.

If a customer misses their scheduled appointment without canceling or rescheduling, they will be charged a fee of the full price of the ticket or tickets of the scheduled service or event.

4. Booking Fees.

Any booking fees charged to the customer for scheduling a reservation or an appointment will be refunded if the customer cancels or reschedules within the timeframe defined above.

5. Provider Cancellation.

If, for any reason, we must cancel your scheduled appointment, we will notify you as soon as possible and will work with you to reschedule or you will receive a full refund of the ticket/tickets.

6. Refunds.

Any refunds will be processed in the same method as the original payment.

7. Fee Waiver.

We reserve the right, at our discretion, to waive any fee or penalty assessed hereunder for any reason we deem sufficient and reasonable.